Memberships revolve around the concept of relationship. It’s that sense of belonging to a group. You can find memberships in many different areas: from professional organizations to club memberships. Members are usually given discounts on products or services or special access to facilities or events. However, in order to keep the membership active, one would usually have to pay the yearly or monthly fee. This is where subscriptions come in.
Because HelixPay is a specially-designed subscription management system, it works great with memberships that have recurring membership fees. Here are ways that HelixPay can bring a membership experience to the next level.
Provide Automated Payment Options to Members
HelixPay’s payment facility allows businesses or clubs to offer automated payment options to their members. Members can settle their fees via credit or debit card, bank transfer, or even e-wallets. What’s great about Helixpay is that payment details are securely stored, so there’s no need to re-enter the details every cycle.
Those choosing to pay via credit or debit card can be automatically charged on a recurring basis. For bank transfers and e-wallets, members would just need to enter a one-time pin (OTP) to process the payment.
HelixPay sends out automatic payment reminders 3 days before the upcoming payment date. Payment confirmations and follow ups are also available in the system. We’re always making sure that your members settle their membership fees.
Providing your members with automated payments and reminders is a great way to make them feel special!
Monitor Your Members and Their Payments
With the HelxPay merchant console, you can monitor your list of members and their payments. You can add new members or cancel existing memberships. You’ll also be able to easily see which members paid and which haven’t. From there, you can do the necessary follow-ups.
We’ve made sure to keep the dashboard simple and easy to use so assistants, admins and anyone on the team can handle the system.
Engage With Your Members
As mentioned, memberships and subscriptions both revolve around the concept of relationship. HelixPay has a bunch of subscription management tools that help businesses engage with their customers — or, in this case, members.
Clubs and businesses can customize HelixPay email notifications for payment reminders and add banners promoting upcoming events, new projects, podcasts, etc. Members can click on the banners to link out to the desired webpage.
The HelixPay merchant console can also do email blasts. You can target specific members to send out tailored announcements or you can send to your whole member list. Send an email occasionally to keep your members engaged! Again, being a member brings the idea of belonging to a group. Consistent meaningful engagement will lead to happier subscribers and longer-term subscriber retention.
HelixPay has all these and a lot more in store for memberships. If you’re looking to start offering memberships or subscriptions, message us at hello@helixpay.ph. Let’s make subscriptions happen!
